66ff's Privacy Policy

Introduction & Scope

Welcome to 66ff. This Privacy Policy ("Policy") explains how 66ff ("we", "our", "platform") collects, processes, stores, and protects the personal information of users ("you", "user") of our website, mobile services, and related platforms.

This Policy applies to all services and products of 66ff — including our online casino games, sports betting, live casino, and other entertainment services. By using our services, you are considered to have accepted the terms of this Policy.

We believe transparency is the foundation of trust. That is why 66ff commits to using your information only for the purposes described in this Policy — and nothing beyond that.

Data Collection

66ff collects user information in several ways. The types of information collected and how they are collected are described in detail below.

2.1 Information You Provide Directly

When you register on our platform or use our services, the following information may be collected:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, Upay or bank transfer details)

2.2 Automatically Collected Information

When you use the 66ff platform, the following information may be recorded automatically:

• IP address and device identifier
• Browser type and operating system
• Pages visited and browsing activity
• Gaming activity and transaction history
• Login time and session data

2.3 Information Received from Third Parties

Where necessary, we may receive information from identity verification agencies or payment processing providers, which is used to ensure the security and legitimacy of our services.

Purpose of Data Use

66ff uses collected information for the specific and lawful purposes described below. Your information is not sold for any third-party marketing.

• Account Management: To create your account, verify your identity, and ensure login security.
• Processing Financial Transactions: To correctly complete your deposits and withdrawals — including via bKash, Nagad, Rocket, Upay, and bank transfer.
• Service Improvement: To improve the user experience on our platform and develop new features.
• Customer Support: To resolve your questions or complaints and provide 24/7 support.
• Responsible Gaming: To identify unusual gaming behaviour and support your wellbeing.
• Legal Compliance: To comply with applicable laws and regulations and to prevent fraud.
• Communication: To send important service-related updates, policy changes, or security notifications.

Data Storage & Protection

66ff takes the security of your information very seriously. We maintain data protection measures at both the technical and organisational level.

4.1 Technical Security Measures

• SSL/TLS Encryption: All data transferred between your browser and our servers is transmitted in an encrypted state.
• Data Encryption: Sensitive information that is stored is kept secure using industry-standard encryption methods.
• Firewall & Access Controls: Multi-layered security measures are in place to prevent unauthorised access.
• Regular Audits: Our security systems are regularly reviewed and tested.

4.2 Data Retention Period

Your personal information will be retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period for legal compliance, dispute resolution, or contract enforcement purposes.

Financial transaction records are retained for the period required under applicable legal regulations.

Sharing Data with Third Parties

66ff does not sell your personal information to third parties. However, information may be shared with specific third parties in the limited circumstances below:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete your financial transactions.
• Identity Verification Services: Necessary information may be provided to verification agencies to complete the KYC (Know Your Customer) process.
• Technology Service Providers: Limited information may be shared with trusted technology partners for platform operation and maintenance, who are contractually bound to uphold our privacy standards.
• Legal Requirements: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Information may be shared with relevant authorities to prevent financial crime or fraud.

Cookie Policy

The 66ff website uses cookies and similar tracking technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: These cookies are necessary for the basic functionality of the website — such as maintaining login sessions and ensuring security. They cannot be disabled.
• Functionality Cookies: These cookies are used to remember your preferences and settings, making your experience more convenient.
• Analytics Cookies: These collect anonymous data about user behaviour to evaluate and improve website performance.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may cause some important features of the website to not work correctly.

Your Rights

66ff respects the data-related rights of every user. You may exercise the rights described below:

• Right of Access: You have the right to request a copy of the information we hold about you.
• Right of Rectification: If your information contains any errors or is incomplete, you may request that it be corrected.
• Right of Erasure: In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be temporarily suspended.
• Right to Object: You may object to certain types of data processing.
• Right to Data Portability: Where technically feasible, you may receive your information in a structured, commonly used format.

To exercise any of the rights above, email us at [email protected] or contact our 24/7 live chat. We will respond to your request as promptly as possible.

Child Protection

66ff's services are intended solely for individuals aged 21 or above. We do not knowingly collect personal information from minors.

If we become aware that a minor has used our services, the relevant account and all associated information will be immediately deleted and the account will be closed.

Policy Changes

66ff may review and update this Privacy Policy from time to time. Changes may arise due to legal updates, technological developments, or changes in the scope of our services.

If any significant changes are made to the Policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notification will be displayed when you log in to the platform.
• The "Last Updated" date on this page will be changed.

If you continue to use 66ff services after a change, you will be considered to have accepted the terms of the updated policy. If you do not agree with the updated policy, you have the right to stop using the services and request that your account be closed.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. 66ff's support team is available 24 hours a day, 7 days a week.